Terms and Conditions


Payment Policy

To reserve your space on the retreat, a non-refundable deposit of $750 AUD + GST is required upon booking secure your reservation. A retreat confirmation will be emailed to you to confirm your reservation as well a tax invoice receipt. Balance of your retreat package may be purchased in 3 x payment instalments (see payment instalment schedule below) or in one full payment where the balance must be made within 60 days prior of the retreat start date 06/07/18).

Payment Installment dates: 

1. November 6th 2017

2. February 6th 2018

3. May 6th 2018

Travel Insurance

Personal Travel and Health Insurance is essential to attend the retreat and is your responsibility to organise prior to departure. Please note, even if you have private health insurance in Australia or your respective Country of residence, it is unlikely that this insurance will cover overseas trips and is your personal responsibility to research fully . Although we strongly encourage you to do so, you acknowledge that Sky-lab is not in the business of providing insurance products and cannot be held liable if your failure to arrange suitable insurance coverage leaves you exposed, medically, financially or otherwise. 

Retreat Cancellations

Definitions

"Cancellation" is defined as not attending your scheduled retreat, including postponing or rescheduling. "You" refers to the guest booking a Sky-lab retreat. "We" refers to Sky-lab. It is your responsibility to read and understand our cancellation policy before making a reservation. Naturally, no one books with the intention of cancelling or postponing their retreat, but unexpected things do happen, so please consider purchasing travel cancellation insurance.

Travel Cancellation Insurance

Depending on the policy and conditions, travel cancellation insurance may pay for some or all cancellation fees.

Strictly for informational purposes and not to be relied upon, with most agencies, this type of insurance must be purchased within 14 days of making your reservation to optimise your level of protection.  

Guest Cancellation Policy

Depending on when you cancel, cancellation fees may apply. Fees are determined by the following schedule:

  • If you cancel 60 days or more before your retreat start date, you will be refunded the full retreat amount (minus your $750 deposit).
  • If you cancel 60 days or less before your retreat start date, you will forfeit your entire payment.

Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason.

We do not offer credit for arriving late or leaving early.

You may transfer your 2017 booked retreat to our next 2018 Maui retreat up to 30 days prior to the retreat starting. Please note the retreat must have availability and will incur a $250 transfer fee.

Sky-lab Cancellation Policy

While we will endeavor to never cancelled a retreat if Sky-lab must cancel or change a scheduled retreat date for any reason whatsoever, you’re entitled to transfer your full retreat payment to another retreat (either scheduled or at some future time). Alternatively you may request a refund of your applicable payment/s, which will be accommodated for insofar as is possible, taking into consideration any non-retrievable costs to which we committed in anticipation of your retreat.

Sky-lab is not responsible for your expenses incurred in preparation for any cancelled retreat such as other accommodation, airline tickets, loss of work, and/or other costs associated with preparing for your trip.

Passports, Visas and Documents

It is the personal responsibility of each guest to obtain a valid passport with at least six months validity from date of departure, visa(s) and necessary certificates for entry into the United States of America to attend the Sky-lab retreat. Australian and New Zealand passport holders may be applicable for a visa waiver program, Electronic System for Travel Authorisation (ESTA) for entry into the USA.

Third Parties

Sky-lab holds no responsibility for the actions or omissions of third parties or independent contractors, including in the event that they modify the nature of a service on a retreat as compared with the advertised nature of the service.

General Waiver

You acknowledge that during a retreat you participate voluntarily in any and all activities arranged by the retreat organizers, and insofar as legally permissible, surrender your right to any cause of action against Sky-lab arising from any loss or damage to person or property that occurs during a retreat.

Prior Medical Condition Responsibility and Waiver

Sky-lab, its trainers and retreat support staff are there to support you and provide you with  a premium retreat experience including quality Aerial classes, fitness sessions, banquet food, villa accommodation and specialty local activities. Sky-lab, its trainers and support staff are not be relied on in place of your current health care professional or medical doctor while on retreat. 

On choosing to attend the retreat you assume personal responsibility to manage your current physical or mental health condition while on retreat. Full disclosure of your current medical situation including but not limited to all relevant treatments and medications to Sky-lab, its trainers and support staff prior to the retreat and any changes occurring during the week of retreat must be communicated. While on retreat if you require emergency medical attention in relation to your current medical condition Sky-lab, its trainers and support staff with work with you to facilitate and locate a suitable health care professional.

If you're situation requires consistent medical or health care support please arrange this prior to arrival with a local health care professional to support you while on retreat or choose to attend the retreat with your chosen health care professional from country of origin.   

While Sky-lab, its Trainers and support staff will do everything within our capabilities to support you on the Aerial Yoga, Fitness and Wellness Retreat we are not licensed or advertising in anyway the treatment or facilitation of: Chronic mental health conditions, Drug or Alcohol rehabilitation or treatment for Anxiety, Depression or PTSD. 

The Sky-lab Aerial Yoga, Fitness and Wellness Retreat is a general vacation style retreat including food, aerial yoga, fitness and local specialty activities. 

Photo / Video Release

On retreat we may be joined by our incredible studio videographer providing stunning photo and video footage of the retreat experience, including drone footage and the sublime surrounding Maui landscape. If you do not wish to be personally filmed or photographed during the retreat please communicate this to one of our trainers on arrival and we will be happy to accommodate. 

I hereby grant to Sky-lab the absolute and irrevocable right and unrestricted permission to use photographic portraits / images / videos in which I feature that are taken during the course of the retreat to use / republish / copyright, etc. for commercial use in association with Sky-lab's business.

I hereby release and discharge Sky-lab from any and all claims and demands arising out of or in connection with the use of the photographs and video footage, including without limitation any and all claims for libel or invasion of privacy.

By booking into the retreat you agree to all policies above. For any questions or queries, please email us at hello@sky-lab.com